Roofing Warranty and Workmanship Guarantee in Toronto

When you hire a roofing contractor, you need to know that the company is going to stand behind their work — not just the day after the job is done, but years down the road. At Right Choice Roofing and Repair, every roof repair, roof replacement, and slate roofing project includes a clearly written workmanship guarantee inside your service proposal before any work begins.

This written guarantee spells out exactly what is covered and what our responsibility is. No confusing language, no hidden clauses. It is straightforward, transparent, and written in plain language so you know exactly where you stand.

We have been completing residential and commercial roofing projects across Toronto since 2007. Our reputation is built on doing the job properly the first time and being accountable when something needs to be addressed.

A roofing guarantee only has value if the contractor answers the phone and actually shows up when you need them. That is a responsibility we take seriously, and it is a standard we have held ourselves to for nearly two decades.

All workmanship coverage details are clearly identified in your written service proposal before work begins. Below is a summary of our standard coverage periods.

Standard Workmanship Coverage Periods

Roof Repair — 2-Year Workmanship Guarantee

Every repair completed by Right Choice Roofing and Repair is backed by a full 2-year workmanship guarantee. Whether it is a shingle repair, flashing replacement, leak repair, vent pipe fix, or any other roofing repair service — your repair is covered for two full years from the date of completion. If the repair fails due to our workmanship within that period, we come back and fix it at no charge.

Shingle Roof Replacement — 10-Year Workmanship Guarantee

A full shingle roof replacement is one of the biggest investments you can make in your home. Every shingle roof replacement we complete comes with a 10-year workmanship guarantee covering the entire installation. If any installation-related issue arises within that 10-year period that is caused by our workmanship, we take full responsibility and make it right.

Flat Roof Replacement — 10-Year Workmanship Guarantee

Flat roofs require specialized knowledge and close attention to detail, especially in Toronto where freeze-thaw cycles, ice damming, and pooling water put extra stress on the roofing system. Our flat roof replacements are backed by a 10-year workmanship guarantee because we take the time to get these installations done right from day one.

Slate Roofing Replacement — 15-Year Workmanship Guarantee

Slate roofing is one of our specialties and a craft that requires years of hands-on experience to do properly. A well-installed slate roof can last well over a century, so the quality of the installation is everything. We back every slate roof replacement with a 15-year workmanship guarantee — one of the longest you will find from any roofing contractor in Toronto. When you invest in a slate roof with Right Choice Roofing and Repair, you are getting a premium installation backed by a premium guarantee.

All coverage periods apply to both residential and commercial roofing projects in Toronto.

Our guarantee covers the quality of installation and labour performed by our crew. If a roofing issue occurs during the coverage period and is directly related to how the work was completed, we return to address it at no cost to you.

Coverage applies to the following when the issue is caused by our workmanship:

Roof repair work completed by our team. Roof replacement installations including tear-off, underlayment, and new material installation. Slate roofing installation and related detail work. Flashing installation and waterproofing details around chimneys, walls, and roof penetrations. Sealing of vents, pipe boots, and other roof penetrations. All roofing components that were installed by our crew as part of the project scope.

The bottom line is simple — if the issue was caused by how we did the work, we take responsibility and we fix it.

We provide the same workmanship standards and guarantee coverage for every client, regardless of the type of property. This includes:

Residential roof repair and residential roof replacement. Commercial roof repair and commercial roof replacement. Residential and commercial slate roofing. Flat roof and low-slope roofing systems for both residential and commercial properties.

Commercial property owners receive the exact same level of workmanship coverage as homeowners. There is no difference in the quality of work or the guarantee that backs it.

If you notice a concern related to work we have completed, contact us by phone, email, or text message. That is all you need to do.

All workmanship-related callbacks are treated as a top priority. We will attend your property within 24 hours of being notified to assess the situation and determine the appropriate next steps based on your project details and guarantee coverage. If the issue falls under our workmanship guarantee, we address it immediately and there is no charge.

A lot of roofing companies disappear after the invoice is paid. That is not how we operate. Professional roofing service does not end when the installation is complete — it extends through the full length of your guarantee period. When you call Right Choice Roofing and Repair, you get a real person who takes your concern seriously and acts on it.

It is important to understand the difference between a workmanship guarantee and a manufacturer warranty because they cover two very different things.

Our workmanship guarantee covers the quality of our labour and installation. If the issue was caused by how the work was done, that is on us and we handle it.

Manufacturer warranties cover defects in the roofing products themselves — the shingles, membranes, underlayment, and other materials. These warranties are provided by the manufacturer, not the roofing contractor. The terms, length, and conditions of material warranties vary by product and brand.

We only use quality materials from trusted manufacturers, and every product we install comes with its own manufacturer coverage. We are happy to walk you through the specific manufacturer warranty details for your project so you understand exactly what is covered on both sides.

If a manufacturer warranty claim is ever needed, we help guide you through the process. You are not on your own.

Like all roofing contractors, there are situations that fall outside the scope of our workmanship guarantee. These are industry-standard exclusions that apply across the board and are not unique to our company. Understanding these exclusions upfront helps set clear expectations and avoids any confusion later on.

Standard exclusions may include:

Damage caused by severe storms, extreme weather events, or natural disasters. Wildlife or pest damage including raccoons, squirrels, birds, and rodents. Structural movement, foundation settling, or shifting of the building. Failure to perform routine roof maintenance such as clearing gutters and removing debris. Unauthorized modifications, repairs, or alterations made to the roofing system by a third party. Pre-existing roof conditions that were present before our work was completed. Interior damage caused by leaks that were not reported in a timely manner. Drainage problems or water management issues that are outside the scope of the roofing work performed.

Full exclusion details specific to your project are outlined in your written service proposal. If anything is unclear, ask us before work begins and we will explain it.

For property owners who want broader coverage beyond our standard workmanship guarantee, we offer the Premium Protection Plan. This optional plan provides protection against situations that are normally excluded from standard roofing warranties across the entire industry.

$29.99 Per Month — Cancel Anytime

The Premium Protection Plan includes coverage for:

Wildlife-Related Roof Damage: Toronto properties take a beating from raccoons, squirrels, and birds. If wildlife compromises your roofing system, the Premium Protection Plan has you covered.

Storm-Related Roof Damage: Severe wind, hail, ice storms, and fallen branches can cause serious damage that no installation technique or warranty can prevent. This plan covers storm-related damage so you are not left dealing with it on your own.

Extended Material and Component Coverage: This extends your protection to include roofing materials and components installed on your property, going above and beyond the standard manufacturer warranty.

$500 Deductible Per Claim: A straightforward, transparent deductible with no hidden fees and no complicated claim process.

The Premium Protection Plan can be added at any time during your active guarantee period. There are no long-term contracts, no cancellation fees, and no penalties. It is flexible, month-to-month protection that you control. If you decide the plan is no longer needed, you cancel it and that is it.

For homeowners and commercial property owners who want the most complete roof protection available, the Premium Protection Plan is the way to go. Ask about it during your estimate or contact us anytime to add it to an existing project.

Thinking about selling your property down the road? A transferable workmanship guarantee can add real value when your home or building goes on the market. Buyers appreciate knowing the roof is covered, and it can be a strong selling point during negotiations.

If you sell your property during the active guarantee period, contact Right Choice Roofing and Repair to review eligibility and discuss transfer options. We want to make sure the investment you made in your roof continues to be protected for the new owner.

We keep this process simple because it should be simple. No complicated forms, no automated phone systems, and no waiting weeks for a response.

Step 1: Contact us by phone, email, or text message. Describe the concern as best you can and include photos if possible.

Step 2: We review your project details and book you in as a priority callback. A member of our team will be at your property within 24 hours to assess the situation.

Step 3: If the issue is related to our workmanship, we address it on the spot at no charge. If other factors are involved, we explain the situation clearly and provide you with your options so you can make an informed decision.

That is the whole process. No games, no runaround. We did the work, so we stand behind it.

Serving Toronto Since 2007: We are not a new company figuring things out as we go. We bring nearly two decades of hands-on roofing experience to every project.

Specialists in Roof Repair, Roof Replacement, and Slate Roofing: Roofing is all we do. We have the specialized skills and field experience to handle everything from basic repairs to complex slate roofing installations.

Residential and Commercial Expertise: From single-family homes to commercial properties, we deliver the same quality of workmanship and the same guarantee coverage on every project.

Written Workmanship Guarantee on Every Project: No verbal promises and no handshake deals. Your guarantee is in writing, in your service proposal, before any work begins.

Experienced Roofing Crews: Our team is trained, experienced, and held to high standards on every job site. The quality of the crew is what makes the guarantee meaningful.

24-Hour Callback Response: When there is an issue with our work, we respond within 24 hours. Not next week. Not when we get around to it. Within 24 hours.

Long-Standing Local Presence: We are a locally owned and operated Toronto roofing company. When you call, you are dealing directly with people who live and work in this community.

A roof is one of the most important investments you can make in your property. Choosing the right roofing contractor matters — and choosing one that stands behind their work makes all the difference.

Phone: 416-651-8111
Email: frank@rightchoiceroofing.ca

All workmanship guarantee details are clearly identified in your written service proposal before work begins.

For full details on exclusions, customer responsibilities, payment terms, and legal terms, please review our Terms and Conditions.